Mega Mall offers a variety of facilities and services to enhance your shopping experience. The mall's Customer Service Desk is conveniently located on the ground floor and our staff can assist shoppers with any inquiries.

• ATMs / Banks
  National Bank of Umm Al Quwain is available on the ground floor for all banking services, while ATMs are conveniently located around the mall including Arab Bank and Union National Bank at the upper basement.
• Baby Changing Facilities
• Car Park
  Two levels of underground parking space can accommodate 800 cars, and have access to both Courts in the mall via elevators/escalators/travelators. Outdoor parking space for up to 600 vehicles is situated in front of the mall and the surrounding perimeters.
• Currency Exchange
  Al Ansari Exchange is located on the ground floor next to the main entrance of the mall.
• Car Park Facilities
  There are two levels of underground parking accommodating up to 800 cars and there is access to both Courts in the mall via escalators/travelators/and elevators. There is also parking for up to 600 cars in designated parking areas in front of the mall and the surrounding perimeters.
• Currency Exchange
  Al Ansari Exchange is located on the ground floor next to the front entrance of mall.
• Etisalat
  Accommodates needs for GSM and Al Wasel sim cards, normal phone and fax connections, internet solutions, e-vision TV cable services, and paying bills.
• Gift Vouchers
  Available in denominations of AED 50 and AED 100 at the Customer Service Desk.
• High Chairs (Food Court)
  Complimentary high chairs are available at the Food Court for young diners.
• Prayer Room
  Separate male and female prayer rooms are located on the 1st floor at the Garden Court side of the mall.
• Public Payphones
  Located around the ground floor.
• Taxis
  Designated areas are available for drop off and pick up of passengers.
• Valet Parking
  
• Wheelchairs
  Visitors must leave an ID at the Customer Service Desk to avail the amenity free of charge.